Frequently asked questions
Answers to common questions about repairs, bookings, parts and online orders.
Repairs and bookings
Do you only work on Hondas?
No. We're Honda and Japanese car specialists, but we service and repair all makes and models.
Are you an independent garage?
Yes. Honda Repairs is an independent specialist.
I'm not local. Can I still use you?
Yes. Customers travel to us for diagnostics, engine and gearbox work, restoration and performance builds, and we supply parts worldwide. Get in touch first so we can plan the job and agree dates.
Do I need an appointment?
Yes, we work by appointment only. Use the booking form, call 087 433 9953 or send us a message.
Is my booking confirmed when I send the form?
Not yet. The booking form is a request. We'll get back to you to confirm a date and time, and your appointment is only confirmed once we've accepted it.
How do I get a quote?
Fill in the quote request form with your vehicle details and the work you need. You can attach photos, which helps us quote accurately. For faults that need investigating, we'll usually diagnose first.
Do you carry out the NCT?
No. The NCT is carried out at official test centres. We offer pre-NCT inspections with a written report, and we repair NCT failures.
Will you fit parts I supply?
Usually, yes, subject to a suitability check before fitting.
My car isn't driveable. Can you still help?
Let us know in the booking or quote form that the vehicle isn't driveable, and we'll talk to you about the best way to get it to the workshop.
Parts and online orders
Why do I need an account to order?
An account lets you see your order history, follow each order's progress and find your payment and tracking details in one place. Registering only takes a minute.
How do I pay?
By bank transfer or by Revolut. After you place your order, we'll show you and email you the payment details and your order reference. We order your parts once your payment arrives.
What if I don't pay straight away?
We'll send you a couple of reminders. If we still haven't received payment, the order is cancelled automatically. If you need more time, just reply to one of our emails.
How long does delivery take?
Each part shows its own estimated delivery time. Many parts are sent directly from our suppliers, so delivery times vary by part. See shipping & delivery.
Where do you deliver?
The countries we can deliver to are listed at checkout. If yours isn't there, contact us and we'll arrange shipping to your country.
Can I return a part?
All sales of parts are final, so please check fitment before ordering. Faulty or incorrect parts are covered by your statutory rights, and consumers keep their legal 14-day right to cancel an online order for unused parts, at their own return cost. Every return starts with our online returns form, including a photo of the part. See our returns & refunds policy.
Can you find a part that isn't in the shop?
Often, yes. Contact us with the part name or number and your vehicle details.