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Last updated 24 October 2026

What we do

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA. In particular, the site:

  • works on phones, tablets and computers, and when zoomed to 200%
  • can be used with a keyboard, and has a “Skip to content” link
  • uses headings, labels and alt text so it works with screen readers
  • uses text and colour with sufficient contrast, and doesn't rely on colour alone
  • doesn't use auto-playing video or sound

Known limitations

  • PDF job sheets and quotes may not be fully accessible to screen readers. The same information is on the web page the link opens.
  • The map on our contact page is provided by Google. Our address is also written out in text, with a link to open it in your own maps app.
  • reCAPTCHA spam protection is provided by Google. If it ever stops you sending a form, call or email us instead.

Other ways to reach us

If you find something hard to use, or need information in another format, we'll help:

If you can't use one of our online forms, for example to order a part, ask for a quote or start a return, contact us and we'll help you another way.

Tell us about a problem

Please let us know about any accessibility problem you find on this site, with the page address if you can. We'll aim to reply within 5 working days and fix it where we can.